Course Overview
Team leader / supervisor job specifications:
A Team leader or supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.
Who is this qualification aimed at:
Ideal for aspiring professionals taking their first step into line management, or those with some experience of managing a team or project to deliver clearly defined outcomes.
Benefits of this apprenticeship:
Develop a range of essential management skills applied and refined in a real working environment.
Build the leadership capability to motivate teams and influence with confidence
Gain a broad understanding of key management and leadership theory to underpin and support growth and performance.