Customer Service
Customer Service is more important now then ever before and the role of the customer service specialist has evolved. Organisations pride themselves on, and differentiate from their competitors, through the customer service that they offer. You will often be the front line employees interacting directly with the customer. You will develop the ability to identify and meet customer needs in a professional and effective way.
Level 3 Business Administrator Course
Chris Freeman
Level 3 Business Administrator Course
Recently completing an NVQ Level 3 Business Administration Qualification in the NHS, The Link Academy has enabled me to build essential business and core skills that I’ve been able to put into practice within my role. The level of support and guidance I received from The Link Academy always transcended expectations, together with a sense of professionalism and empathy. I now have the opportunities open for me to continue my career development and pursue leadership and management roles that wouldn’t have originally been possible to reach.
Business Administration level 3
Razwana Iqbal
Business Administration level 3
My experience started with Link Training in July 2019 when I started a Business Administration level 3. I had a meeting with Ben, he introduced me to One file, and made it so simple and easy for me to understand. Each task I did he helped by giving feedback every time, he was so supportive, kept in touch via email, WhatsApp, and phone. Ben became like a mentor for me each step of the way. He helped me reach my full potential, each assignment I completed he would give it back and ask for more input from me. I can’t thank Link Training and Ben enough. I completed my Apprenticeship, I’m happy with my work and comfortable in my job. I feel confident in recommending Link Training. I’m sure anyone who joins Link Training will achieve whatever they want to. The team is great and the set-up makes it so much more enjoyable.