Level 3 Team Leader or Supervisor

A Team leader or supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role. Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally. This apprenticeship will support you to adapt your leadership and management styles to get the best out of your team members. You will develop a broad bank of tools and skills that can be employed across a range of management roles and sectors to develop teams and deliver against operational plans. You will be able to identify problems, plan for solutions and run projects to bring about positive change within the organisation.

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