Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

Who is this qualification aimed at: 

This qualification is aimed at apprentices who want to take their first steps into a business administration role. It is applicable to most industries and organisations. IT will support a learner to develop the transferable skills required to efficiently and effectively support the day-to-day running of a business.

Benefits of this apprenticeship:

• Develop a range of essential business administration skills applied and refined in a real working environment.
• Skills and knowledge developed in this apprenticeship are transferable to most industries and organisations 
• Gain a broader understanding of the business environment that your organisation operates and have the opportunity to meet with department and business leaders.
• Develop highly sought after skills such as project and change management.