Leadership & Management

At The Link Training, our Leadership and Management apprenticeship programmes are designed to challenge and inspire learners to become confident, capable leaders. Through a dynamic blend of interactive, classroom-based activities and practical workplace application, participants gain the tools, insights, and support needed to lead with impact.

Whether you're stepping into your first line management role or you're an experienced manager seeking to elevate your leadership, our programmes help you build a robust leadership toolkit. Learners develop greater self-awareness, sharpen their decision-making, and learn how to motivate and guide teams effectively in today’s fast-paced environments.

Our in-person training sessions foster collaboration and connection with a group of like-minded professionals, creating a rich learning experience where ideas are shared, challenges are explored, and growth is accelerated. With expert guidance and peer support, learners leave each session ready to apply their new skills confidently in the workplace.

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Level 3
Team Leader
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Courses

Our Level 3 Team Leader programme supports aspiring and new managers in developing the core skills needed to lead teams with confidence. Aligned with the Team Leader/Supervisor standard, learners explore key areas such as leading and managing people, building relationships, communication, and decision-making. Through engaging classroom-based activities and real-world application, learners build self-awareness and a practical leadership toolkit to support their transition into management. In-person sessions offer the chance to collaborate with peers, share experiences, and grow together in a supportive environment. This programme is ideal for those taking their first steps into leadership.

Level 5
Operational Manager
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Courses

Designed for experienced managers ready to take their leadership to the next level, our Level 5 programme is built around the Operations/Departmental Manager standard. Learners deepen their expertise in strategic planning, operational management, finance, project delivery, and leading change. With a strong focus on self-awareness and leadership impact, participants gain the tools to drive performance and lead high-performing teams. Interactive classroom sessions foster collaboration with fellow professionals, creating a rich environment for reflection, challenge, and growth. This programme empowers managers to lead with purpose and progress confidently in their careers.

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Why choose a leadership apprenticeship?

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Career Progression

Build a leadership toolkit to confidently step into or advance within management roles and enhance your career with an internationally recognised leadership qualification.

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Practical Skill Development 

Apply leadership theory directly in the workplace with expert guidance and structured support to see rapid organisational improvement.

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Collaborative Learning

Engage with like-minded professionals in interactive, face to face sessions that encourage shared growth, reflection and collaboration.

Student Testimonials

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Level 3 Business Administration

Kath Peace
I have recently completed the Level 3 City & Guilds Business Administration qualification with The Link via my employer. Throughout the period of the apprenticeship I was intensively supported with weekly meetings and extra support offered as needed. Nothing was ever too much trouble and critique of assignment contents and style was always provided with clear informative feedback on how to improve and meet the criteria needed. I feel the level of support given by Ben was exceptional and can only recommend both the programme and training provider to future students and employers. Again, thank you Ben for your support.
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Business Administration

Fiza Zia
Level 3 Business Administration
I have recently achieved a distinction in a Level 3 Business Administration Course with The Link Training. I was well-supported throughout the course by my tutor Ben who was always available to answer my questions and help develop my ideas. I appreciate how he encouraged me to explore my organisation, think outside of the box, and consistently improve my level of work to set higher standards for myself. Now that I have completed the course, I am well-integrated with my team and can confidently communicate my queries and suggestions within my organisation. This was a huge contrast to my former self who was anxious to initiate communication at work. A big thanks to Ben and The Link Training for giving me the opportunity to learn from such a well-structured and interactive course. As well as gain the skills that I need to deliver an exceptional working performance and seek new challenges. I cannot recommend them enough.
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Level 3 Team Leader

Patrick Dunn
Level 3 Team Leader
Just completed my Level 3 ILM team leader supervisory and passed with a Distinction thanks to Ben who supported me through out the program and was able to support me through the difficult Covid period and number of unexpected job changes which wasn’t planned. Ben was always there to help and support and was able to adapt things to support my learning style and made learning enjoyable i was able to relate the content to my work place and have gained my new skills/techniques to use in my workplace I can not thank Ben and The Link training academy enough and would recommend to anyone wanting to broaden the skills and knowledge. Level 5 next
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Level 5 Operational/Departmental Manager Apprenticeship

Nicola Stone
Level 5 Operations or Departmental Manager
I recently completed a Level 5 Operational/Departmental Manager Apprenticeship through the Link Academy and I can not thank them enough for all their help and support throughout my apprenticeship. I especially want to say a big thank you to Ben who was my tutor throughout. Nothing was ever too much trouble for Ben and he always took the time to listen and address any queries or concerns I had. I felt fully supported throughout my apprenticeship and feel completing this apprenticeship gave me the skills, knowledge and behaviours to succeed in the management role I am completing today as well as the opportunity for future learning opportunities.
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Level 3 Business Administrator Course

Chris Freeman
Level 3 Business Administrator Course
Recently completing an NVQ Level 3 Business Administration Qualification in the NHS, The Link Academy has enabled me to build essential business and core skills that I’ve been able to put into practice within my role. The level of support and guidance I received from The Link Academy always transcended expectations, together with a sense of professionalism and empathy. I now have the opportunities open for me to continue my career development and pursue leadership and management roles that wouldn’t have originally been possible to reach.
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Business Administration level 3

Razwana Iqbal
Business Administration level 3
My experience started with Link Training in July 2019 when I started a Business Administration level 3. I had a meeting with Ben, he introduced me to One file, and made it so simple and easy for me to understand. Each task I did he helped by giving feedback every time, he was so supportive, kept in touch via email, WhatsApp, and phone. Ben became like a mentor for me each step of the way. He helped me reach my full potential, each assignment I completed he would give it back and ask for more input from me. I can’t thank Link Training and Ben enough. I completed my Apprenticeship, I’m happy with my work and comfortable in my job.  I feel confident in recommending Link Training.  I’m sure anyone who joins Link Training will achieve whatever they want to. The team is great and the set-up makes it so much more enjoyable.