Level 5 Operations or Departmental Manager

Benjamin Lodge

This programme is designed for experienced managers who are responsible for leading teams, managing projects, and delivering departmental objectives in line with organisational strategy. Aligned with the Operations/Departmental Manager apprenticeship standard, it supports professionals working across the private, public, and third sectors to develop the leadership tools, skills, and behaviours needed to thrive.

Learners explore key areas such as 

Level 3 Team Leader or Supervisor

Benjamin Lodge

This programme is designed for individuals taking their first steps into leadership. Aligned with the Team Leader/Supervisor apprenticeship standard, it equips learners with the essential skills to lead teams confidently and effectively. Key areas of focus include managing people, building relationships, communication, decision-making, and delivering results.

Learners are challenged to develop their leadership style through a mix of